How much does heat pump repair cost?

Minor repairs typically cost $150-$500 (capacitors, contactors, sensors). Major repairs like compressor or reversing valve replacement can cost $500-$1,500+. We provide upfront pricing before any work begins, so you'll know the exact cost before we start.

Should I repair or replace my heat pump?

General rules: If repair costs exceed 50% of replacement cost, or if your heat pump is 15+ years old and needs major repair, replacement often makes more sense. We'll give you honest advice based on your specific situation.

Why is my heat pump running but not heating?

Common causes include low refrigerant, stuck reversing valve, defrost system problems, or compressor issues. It could also be as simple as a thermostat setting. Our diagnostic will pinpoint the exact cause.

Is it normal for my heat pump to have frost on it in winter?

Light frost is normal and should clear during defrost cycles. Heavy ice buildup that doesn't melt indicates a problem—possibly failed defrost controls, low refrigerant, or airflow restrictions. Call for service if ice persists.

Can you repair ductless mini-split heat pumps?

Yes, we repair all types of heat pumps including ductless mini-splits from Mitsubishi, Fujitsu, Daikin, LG, and other brands. Mini-splits have unique components but our technicians are trained on all systems.

Do you offer emergency heat pump repair?

Yes, we offer emergency service for heat pump failures. Call (516) 259-1191 for same-day service. In extreme cases with no heat, we prioritize getting your home comfortable as quickly as possible.

24/7 Emergency(516) 259-1191

Same-Day Service

Heats

Cools

24/7 Emergency

Expert Heat Pump Repair in Nassau County

Ducted, Ductless & Mini-Splits. Heating + Cooling Modes. Same-Day Repairs Available.

5(66+)

Call (516) 259-1191 Schedule Service

15+ Years

Experience

NATE Certified

Technicians

Dual-Mode Expert

Heat Pump Diagnostic

$199

Credited toward any repair

Pay $0 When You Repair!

Full diagnostic fee credited to your repair

Complete system evaluation

Heating & cooling mode testing

Refrigerant level check

Electrical inspection

100% credited toward repair

Schedule Diagnostic

24/7 emergency service available

NATE Certified

5-Star Rated

All Brands & Types

Same-Day Available

24/7 Emergency Service Available

Same-day service response time · 24/7 for no-heat emergencies

Emergency? Call Now

Most homes, year-round comfort

15-22 SEER

Repair

Tune-Up

Install

Ductless Mini-Split

No ductwork, zone control

18-30+ SEER

Repair

Tune-Up

Install

Ground-Source

Maximum efficiency, geothermal

300-600% COP

Repair

Tune-Up

Consult

Dual-Fuel Hybrid

Cold climate reliability

Up to 98% AFUE

Repair

Tune-Up

Install

Commercial

Offices, retail, light industrial

Varies by system

Repair

Maintenance

Install

Our Heat Pump Services

Transparent pricing for every service level

Fee Credited

Heat Pump Diagnostic

$199

Full system diagnosis for heating & cooling

Complete system evaluation
Heating & cooling mode testing
Refrigerant level check
Electrical inspection
Fee credited toward repair

Schedule Diagnostic

Annual Tune-Up

$299–$449

Seasonal maintenance for peak performance

Dual-mode inspection
Coil inspection
Refrigerant check
Electrical testing
Efficiency optimization

Book Tune-Up

Heat Pump Repair

From $150

Common fixes completed same day

Capacitor replacement
Contactor repair
Thermostat fixes
Sensor replacement
90-day labor warranty

Get Repair Quote

24/7 Available

Emergency Repair

24/7

After-hours & weekend service

60-minute response
No heat emergencies
No cooling emergencies
Compressor issues
Same-day resolution

Call Now

Common Heat Pump Problems by Urgency

Know when to schedule and when to call immediately

Schedule Service

Non-urgent issues to address soon

Rising energy bills
Uneven heating or cooling
Annual maintenance due
Minor temperature fluctuations
Slightly reduced airflow

Same-Day Service

Issues that need prompt attention

No heating from heat pump
No cooling from heat pump
Short cycling (on/off rapidly)
Strange noises
Ice forming on outdoor unit
Thermostat not controlling unit

Call Immediately

Safety hazards — don't wait

Burning smell or smoke
Electrical sparking
Complete system failure
Unusual electrical sounds
Visible damage to unit

Expert Heat Pump Repair Service

Heat pumps are reliable, efficient machines—but like any HVAC equipment, they can develop problems that require professional repair. Whether you have a traditional ducted heat pump, a ductless mini-split, or a hybrid system, our NATE-certified technicians have the expertise to diagnose and repair any issue quickly. We service all major brands and carry common parts on our trucks for same-day repairs whenever possible. Don't let a heat pump problem leave you without heating or cooling—call for fast, honest service.

What's Included in Our Repair Service

Complete diagnostic evaluation

Clear explanation of the problem and repair options

Upfront pricing before any work begins

Professional repair by NATE-certified technicians

Genuine OEM parts when available

System testing after repair

90-day warranty on labor

Manufacturer parts warranty (varies by part)

Recommendations to prevent future issues

No charge if we can't diagnose the problem

Common Heat Pump Problems We Fix

Heat pump not heating

Could be refrigerant issues, a faulty reversing valve, compressor problems, or defrost system failure. We diagnose and repair quickly.

Heat pump not cooling

Often caused by refrigerant leaks, dirty coils, failed compressor, or thermostat issues. We'll find the cause and fix it.

Heat pump runs but doesn't condition air

Reversing valve stuck, refrigerant undercharge, or airflow restrictions can cause this. We'll restore proper operation.

Strange noises (grinding, squealing, rattling)

Loose components, failing motors, or compressor issues create unusual sounds. Early repair prevents bigger problems.

Heat pump short cycling

Turning on and off frequently wastes energy and wears components. Could be thermostat, refrigerant, or airflow related.

Ice forming on outdoor unit

Some frost is normal in winter, but excessive ice indicates defrost problems, low refrigerant, or airflow issues.

High energy bills

A struggling heat pump uses more electricity. We identify efficiency-killing problems and restore proper performance.

Thermostat not controlling heat pump

Wiring issues, compatibility problems, or failed thermostat components can cause control problems. We troubleshoot and repair.

Our Heat Pump Repair Process

Our Simple Process

From call to comfort in 7 easy steps

Schedule Your Appointment

Call us or book online. We offer same-day and next-day appointments to get your heat pump working quickly.

Comprehensive Diagnosis

Our technician performs a thorough evaluation of your heat pump, checking electrical, refrigerant, airflow, and controls.

Clear Explanation & Quote

We explain exactly what's wrong in plain language and provide upfront pricing before any repair work begins.

Your Decision

You approve the repair or we discuss alternatives. No pressure—the choice is always yours.

Expert Repair

Our NATE-certified technician completes the repair using proper techniques and quality parts.

System Testing

We test heating mode, cooling mode (if applicable), and all controls to ensure proper operation.

Maintenance Tips

We share tips to help prevent future problems and maximize your heat pump's efficiency and lifespan.

Why Choose Homets Air for Heat Pump Repair

NATE-Certified Technicians

Our technicians hold NATE certification—the industry's highest standard for HVAC expertise.

All Brands, All Types

We service ducted heat pumps, ductless mini-splits, hybrid systems, and all major brands.

Same-Day Service

Heat pump problems can't always wait. We offer same-day appointments to restore your comfort quickly.

Upfront Pricing

No surprises. We provide a clear quote before starting any repair work.

Parts On Truck

We stock common heat pump parts on our service vehicles for faster repairs.

90-Day Labor Warranty

Our repair work is guaranteed. If the same problem recurs within 90 days, we'll fix it free.

Repair or Replace?

We'll help you make the right decision for your home and budget

When to Repair Your Heat Pump

Heat pump is less than 10 years old
Repair cost is under 50% of replacement
First-time or minor issue
System has been well-maintained
Still under manufacturer warranty

When to Consider Replacement

Heat pump is 15+ years old
Repair cost exceeds 50% of replacement
Repeated breakdowns
High energy bills despite repairs
R-22 refrigerant system (being phased out)

Need Help Deciding? Talk to an Expert

Considering a new heat pump system?

Explore Heat Pump Installation Options →

Flexible Financing Available

Don't let budget concerns delay your comfort. We offer flexible financing options through Synchrony Bank to make upgrading your system affordable with low monthly payments.

Quick approval

0% interest options

Flexible terms

View All Options

What Our Customers Say

Real reviews from real homeowners in Nassau County

Selected from 66+ verified Google reviews

"Our heat pump stopped heating on the coldest day of the year. Homets came out same-day, diagnosed a failed capacitor, and had it fixed in under an hour. So grateful for the fast service!"

Karen W.

Rockville Centre, NY

2024-12

Heat Pump Repair

"My ductless mini-split was making a grinding noise. Homets identified a failing fan motor and replaced it quickly. They also cleaned the unit while they were there. Great service."

Anthony P.

Westbury, NY

2024-11

Heat Pump Repair

"Very honest company. They diagnosed the problem, showed me the repair would cost more than half of replacement, and helped me decide to replace instead. No pressure, just good advice."

Linda S.

Garden City, NY

2024-10

Heat Pump Repair