home+ — Homets Air and Heat
    24/7 Emergency(516) 259-1191
    The Homets Protocolv4.0

    A process built aroundyour home.Not a sales quota.

    Most HVAC companies show up, upsell, and leave. We redefined the standard with a four-step engineering approach — measured, documented, and warrantied.

    (516) 259-1191
    Or take our 2-min Comfort Survey first
    Licensed & Insured
    NATE-Certified
    30+ Years on LI
    10-Year Parts
    REC · LiDAR
    Apple LiDAR
    0.5–5.0 m
    Points
    1.24 M
    Volume
    3,420 ft³
    Manual J
    28.4k BTU
    Sized For
    2.5-ton heat pump
    Manual J · ACCA

    Four steps. No mystery.

    Tap any step to jump to the details.

    01

    We Listen First

    Quick call + 2–5 min pre-visit survey

    See details
    Take Comfort Survey
    02

    We Diagnose On-Site

    Let us in. We LiDAR-scan and test.

    See details
    03

    We Install Right

    Pick your option. We handle everything.

    See details
    04

    We Stand Behind It

    Live comfortably. Call us if anything's off.

    See details
    Homets technician arriving at a Long Island home for a free consultation
    Most HVAC complaints trace back to the wrong system being sold in the first place.
    01Step 1 of 4

    We Listen First

    Every job starts with listening — not selling. After a quick intake call, we send you a short 2–5 minute online survey to fill out before the visit. It captures the things technicians usually have to dig for on-site: room-by-room comfort issues, system age, recent repairs, utility bills, household size, allergies, and your goals.

    By the time we ring the doorbell, we already know your home's story. That means a faster visit, sharper recommendations, and zero generic sales pitch — because we built the conversation around your actual answers.

    What we do

    • 15-minute phone intake to understand the symptoms
    • Send a 2–5 minute pre-visit survey (mobile-friendly, no account needed)
    • Review your answers, photos, and bills before we arrive
    • Schedule a free in-home consult at a time that works for you

    What you get

    • A no-pressure conversation — no sales pitch on the first visit
    • A technician who walks in already understanding your home
    • A written needs assessment summary
    • A clear next step (sometimes that's nothing — and we'll tell you so)
    15 min call · 2–5 min survey · Free in-home consult

    What this means for youBy the time we arrive, we already know your home — so the visit is about solutions, not 20 questions.

    Take the Comfort Survey
    NATE-certified · EPA 608 · Mitsubishi Diamond Contractor
    02Step 2 of 4

    We Diagnose On-Site

    Next comes real diagnostics — not eyeball estimates. We start by LiDAR-scanning your home with an iPad, building a precise 3D model of every room, ceiling height, and duct path in minutes. That scan feeds directly into our Manual J load calculation, so your system is sized to your actual home, not a rule of thumb.

    From there we use building-science tools to measure the things that determine comfort and efficiency: airflow, static pressure, duct condition, refrigerant charge, electrical, and combustion safety.

    What we do

    • iPad LiDAR scan — 3D model of your home in minutes
    • Manual J load calculation driven by the scan (not a guess)
    • Static pressure + duct inspection
    • Refrigerant, electrical, and combustion safety checks
    • Thermal imaging where useful
    • Flat-rate pricing presented before any work begins

    What you get

    • Written diagnostic report with photos and 3D scan visuals
    • Good / Better / Best repair or replacement options
    • Upfront, signed quote — no hourly surprises
    Typical visit: 60–90 min · $99 promo diagnostic available

    What this means for youYou get clear answers backed by real measurements and a 3D scan of your home — not guesses, scare tactics, or upsells.

    Homets team installing a new HVAC system on Long Island
    Licensed & Insured · 30+ Years on Long Island
    03Step 3 of 4

    We Install Right

    Once you've picked the option that fits your home and budget, we install it the way it should be done — properly sized, properly commissioned, properly documented. No oversized equipment, no skipped steps, no permit shortcuts.

    Our techs treat your home like it's their own: floor protection, drop cloths, a tidy work area, and a full walkthrough before we leave.

    What we do

    • Load-matched equipment (no oversizing, no undersizing)
    • Full permit handling and inspection coordination
    • Line-set, electrical, and ductwork done to code
    • Commissioning checklist signed off on every install
    • Same-day completion on most residential installs

    What you get

    • Registered manufacturer warranty in your name
    • Owner walkthrough — you know how to use your new system
    • Financing paperwork (Synchrony, as low as $99/mo)
    Most installs: completed in 1 day

    What this means for youProblems are fixed at the source — not covered up with a quick patch or oversized equipment.

    Happy Long Island homeowner with their new comfort system
    BBB Accredited · Real Long Island reviews
    04Step 4 of 4

    We Stand Behind It

    After we install, we test again — same diagnostic tools, same scrutiny — to confirm your home is actually performing better. You'll see the before-and-after numbers, and more importantly, you'll feel the difference.

    Then we keep showing up. Seasonal reminders, a single point of contact for the life of the system, and a phone that gets answered when you call.

    What we do

    • Post-install commissioning verification
    • Register your 1-year labor / 10-year parts warranty for you
    • Optional Comfort Membership ($24.99/mo) for tune-ups + priority service
    • Follow-up call to make sure everything feels right

    What you get

    • Verified results, fully documented
    • A digital service record kept on file
    • A direct line for the life of your system
    1-year labor · 10-year parts · Lifetime support line

    What this means for youYou leave the project with proof your home is performing — and a partner you can call if anything ever doesn't feel right.

    A real timeline

    From call to comfort, here's what it actually looks like.

    Most jobs follow this rhythm — fast where it should be fast, careful where it should be careful.

    Day 0
    You call
    15-min intake — we listen
    Day 0
    Consult booked
    At a time that works for you
    Day 1–2
    Diagnostic visit
    Real testing, in writing
    Day 2
    Signed quote
    Flat-rate, before any work
    Install Day
    Done in a day
    Most residential installs
    Day 8
    Follow-up call
    We make sure it feels right
    Day 0
    You call
    15-min intake — we listen
    Day 0
    Consult booked
    At a time that works for you
    Day 1–2
    Diagnostic visit
    Real testing, in writing
    Day 2
    Signed quote
    Flat-rate, before any work
    Install Day
    Done in a day
    Most residential installs
    Day 8
    Follow-up call
    We make sure it feels right

    Homets vs. the typical contractor.

    Pricing differences usually come down to what's actually included.

    Homets Air & Heat
    What you actually get
    Typical HVAC Contractor
    What's often missing
    Manual J load calc on every install
    Eyeball estimate from the driveway
    Written diagnostic report with photos
    Verbal "you need a new system"
    Flat-rate, signed quote upfront
    Hourly + parts surprise on the invoice
    Permits handled, inspections scheduled
    "You don't really need a permit"
    10-yr parts / 1-yr labor in writing
    Verbal warranty, fine print
    Same-day completion on most installs
    "We'll be back next week"
    Single point of contact for life
    Different tech every visit
    Homets
    Manual J load calc on every install
    Typical
    Eyeball estimate from the driveway
    Homets
    Written diagnostic report with photos
    Typical
    Verbal "you need a new system"
    Homets
    Flat-rate, signed quote upfront
    Typical
    Hourly + parts surprise on the invoice
    Homets
    Permits handled, inspections scheduled
    Typical
    "You don't really need a permit"
    Homets
    10-yr parts / 1-yr labor in writing
    Typical
    Verbal warranty, fine print
    Homets
    Same-day completion on most installs
    Typical
    "We'll be back next week"
    Homets
    Single point of contact for life
    Typical
    Different tech every visit
    Our Promises

    Three guarantees, in writing.

    We can promise these because the process backs them up.

    No-Surprise Pricing

    The number on your signed quote is the number on your invoice. Period. No "while we were in there" charges, no hourly creep.

    Right-Sized or We Re-Do It

    If we get the load calc wrong and your system isn't sized correctly for your home, we'll fix it on our dime. That's how confident we are in the math.

    Comfort Guarantee

    If you're not comfortable in your home within 30 days of install, we come back, dial it in, and make it right — at no extra cost.

    Still have questions?

    The five we hear most often.

    Ready to feel the difference a real process makes?

    Book a free in-home consult. No pressure, no sales pitch — just answers.

    (516) 259-1191

    Free in-home consult · No pressure · Long Island only