Last Updated: February 1, 2026
All products and services sold by Homets Services, LLC ("Home+ Air and Heat," "we," "us," or "our") are not returnable or exchangeable. This policy applies to all HVAC equipment, parts, accessories, and professional services provided by our company.
HVAC products are custom-ordered for your specific home and system requirements. Once equipment is ordered, delivered, or installed, it cannot be returned to suppliers or restocked. Additionally, professional HVAC services involve labor, expertise, and time that cannot be undone once completed.
While we do not offer returns or exchanges, all products and installations are covered by applicable manufacturer warranties and our service guarantees. If you experience any issues with equipment or workmanship, please contact us to discuss warranty coverage and repair options.
If you have questions about this policy or concerns about your purchase, please contact us:
Homets Services, LLC
Email: info@hometsair.com
Phone: (516) 259-1191
Address: 55 Jericho Tpke, Suite 203, Jericho, NY 11753