Heat pump not heating
Could be refrigerant issues, a faulty reversing valve, compressor problems, or defrost system failure. We diagnose and repair quickly.
Same-Day Service
Heats
Cools
24/7 Emergency
Expert Heat Pump Repair in Nassau County
Ducted, Ductless & Mini-Splits. Heating + Cooling Modes. Same-Day Repairs Available.
5(92+)
15+ Years
Experience
EPA 608 Certified
Technicians
Dual-Mode Expert
Heat Pump Diagnostic
$199
Credited toward any repair
Pay $0 When You Repair!
Full diagnostic fee credited to your repair
Complete system evaluation
Heating & cooling mode testing
Refrigerant level check
Electrical inspection
100% credited toward repair
24/7 emergency service available
EPA 608 Certified
5-Star Rated
All Brands & Types
Same-Day Available
24/7 Emergency Service Available
Same-day service · 24/7 for no-heat emergencies
What's Wrong With Your Heat Pump?
Select your symptoms below to understand the urgency and recommended action
Heat pump not heating
Reversing valve, defrost, or refrigerant issue
Same-Day Service
Heat pump not cooling
Compressor, refrigerant, or thermostat problem
Same-Day Service
Won't turn on
Electrical, capacitor, or control board issue
Same-Day Service
Short cycling
Turns on and off too frequently
Same-Day Service
Strange noises
Grinding, squealing, or rattling sounds
Same-Day Service
Ice on outdoor unit
Defrost cycle, low refrigerant, or airflow issue
Same-Day Service
High energy bills
Sign of declining efficiency
Schedule Service
Burning smell
Turn off immediately — safety hazard
Call Now
Heat Pump Types We Service
Expert repair and maintenance for all heat pump systems
Most Common
Air-Source
Most homes, year-round comfort
15-22 SEER
Repair
Tune-Up
Install
Ductless Mini-Split
No ductwork, zone control
18-30+ SEER
Repair
Tune-Up
Install
Ground-Source
Maximum efficiency, geothermal
300-600% COP
Repair
Tune-Up
Consult
Dual-Fuel Hybrid
Cold climate reliability
Up to 98% AFUE
Repair
Tune-Up
Install
Commercial
Offices, retail, light industrial
Varies by system
Repair
Maintenance
Install
Our Heat Pump Services
Transparent pricing for every service level
Fee Credited
Heat Pump Diagnostic
$199
Full system diagnosis for heating & cooling
- Complete system evaluation
- Heating & cooling mode testing
- Refrigerant level check
- Electrical inspection
- Fee credited toward repair
Most Popular
Annual Tune-Up
$299–$449
Seasonal maintenance for peak performance
- Dual-mode inspection
- Coil inspection
- Refrigerant check
- Electrical testing
- Efficiency optimization
Heat Pump Repair
From $150
Common fixes completed same day
- Capacitor replacement
- Contactor repair
- Thermostat fixes
- Sensor replacement
- 90-day labor warranty
24/7 Available
Emergency Repair
24/7
After-hours & weekend service
- 60-minute response
- No heat emergencies
- No cooling emergencies
- Compressor issues
- Same-day resolution
Common Heat Pump Problems by Urgency
Know when to schedule and when to call immediately
Schedule Service
Non-urgent issues to address soon
- Rising energy bills
- Uneven heating or cooling
- Annual maintenance due
- Minor temperature fluctuations
- Slightly reduced airflow
Same-Day Service
Issues that need prompt attention
- No heating from heat pump
- No cooling from heat pump
- Short cycling (on/off rapidly)
- Strange noises
- Ice forming on outdoor unit
- Thermostat not controlling unit
Call Immediately
Safety hazards — don't wait
- Burning smell or smoke
- Electrical sparking
- Complete system failure
- Unusual electrical sounds
- Visible damage to unit
Expert Heat Pump Repair Service
Heat pumps are reliable, efficient machines—but like any HVAC equipment, they can develop problems that require professional repair. Whether you have a traditional ducted heat pump, a ductless mini-split, or a hybrid system, our EPA 608-certified technicians have the expertise to diagnose and repair any issue quickly. We service all major brands and carry common parts on our trucks for same-day repairs whenever possible. Don't let a heat pump problem leave you without heating or cooling—call for fast, honest service.
What's Included in Our Repair Service
Complete diagnostic evaluation
Clear explanation of the problem and repair options
Upfront pricing before any work begins
Professional repair by EPA 608-certified technicians
Genuine OEM parts when available
System testing after repair
90-day warranty on labor
Manufacturer parts warranty (varies by part)
Recommendations to prevent future issues
No charge if we can't diagnose the problem
Common Heat Pump Problems We Fix
Heat pump not cooling
Often caused by refrigerant leaks, dirty coils, failed compressor, or thermostat issues. We'll find the cause and fix it.
Heat pump runs but doesn't condition air
Reversing valve stuck, refrigerant undercharge, or airflow restrictions can cause this. We'll restore proper operation.
Strange noises (grinding, squealing, rattling)
Loose components, failing motors, or compressor issues create unusual sounds. Early repair prevents bigger problems.
Heat pump short cycling
Turning on and off frequently wastes energy and wears components. Could be thermostat, refrigerant, or airflow related.
Ice forming on outdoor unit
Some frost is normal in winter, but excessive ice indicates defrost problems, low refrigerant, or airflow issues.
High energy bills
A struggling heat pump uses more electricity. We identify efficiency-killing problems and restore proper performance.
Thermostat not controlling heat pump
Wiring issues, compatibility problems, or failed thermostat components can cause control problems. We troubleshoot and repair.
Our Heat Pump Repair Process
Our Simple Process
From call to comfort in 7 easy steps
1
Schedule Your Appointment
Call us or book online. We offer same-day and next-day appointments to get your heat pump working quickly.
2
Comprehensive Diagnosis
Our technician performs a thorough evaluation of your heat pump, checking electrical, refrigerant, airflow, and controls.
3
Clear Explanation & Quote
We explain exactly what's wrong in plain language and provide upfront pricing before any repair work begins.
4
Your Decision
You approve the repair or we discuss alternatives. No pressure—the choice is always yours.
5
Expert Repair
Our EPA 608-certified technician completes the repair using proper techniques and quality parts.
6
System Testing
We test heating mode, cooling mode (if applicable), and all controls to ensure proper operation.
7
Maintenance Tips
We share tips to help prevent future problems and maximize your heat pump's efficiency and lifespan.
Why Choose Home+ Air for Heat Pump Repair
EPA 608-Certified Technicians
Our technicians are EPA 608-certified and background-checked, with the training and expertise to work on any heat pump.
All Brands, All Types
We service ducted heat pumps, ductless mini-splits, hybrid systems, and all major brands.
Same-Day Service
Heat pump problems can't always wait. We offer same-day appointments to restore your comfort quickly.
Upfront Pricing
No surprises. We provide a clear quote before starting any repair work.
Parts On Truck
We stock common heat pump parts on our service vehicles for faster repairs.
90-Day Labor Warranty
Our repair work is guaranteed. If the same problem recurs within 90 days, we'll fix it free.
Repair or Replace?
We'll help you make the right decision for your home and budget
When to Repair Your Heat Pump
- Heat pump is less than 10 years old
- Repair cost is under 50% of replacement
- First-time or minor issue
- System has been well-maintained
- Still under manufacturer warranty
When to Consider Replacement
- Heat pump is 15+ years old
- Repair cost exceeds 50% of replacement
- Repeated breakdowns
- High energy bills despite repairs
- R-22 refrigerant system (being phased out)
Considering a new heat pump system?
Explore Heat Pump Installation Options →Flexible Financing Available
Financing options are available through Synchrony Bank, subject to credit approval and the lender's current terms. Review the full offer before applying.
Online application
Terms shown before acceptance
Subject to credit approval
5.0 / 5 · 92 Google reviews
Recent Google reviews
Long Island feedback.
Real customers.
Recent public reviews from homeowners who hired Home+ Air & Heat.
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Currently 5 stars with 94 reviews
Brands We Service
Equipment capability is confirmed from the make, model, age, condition, and requested scope before scheduling.
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Nassau County Heat Pump Repair Service Areas
Heat Pump Repair Across Nassau County
Choose a service area for local heat pump repair details
Frequently Asked Questions
Frequently Asked Questions
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Continue Your Heat Pump Research
Explore our complete heat pump guide collection
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Editorial shortlist with exact-system verification
Heat Pump Installation
Plan sizing, scope, commissioning, and price
Cold Climate Heat Pumps
Compare exact-match winter capacity and controls
Bosch vs Mitsubishi Electric
Ducted, ductless, winter-output, and proposal guide
2026 Long Island Rebate Guide
PSEG tiers, Rate 580, eligibility, and the 25C cutoff
Furnace to Heat Pump Conversion
Switch from gas to electric heating
Hybrid Heating System
Heat pump + furnace backup for Long Island
Mini-Split Installation
Ductless solutions for any room
Most Requested Services
Our homeowners' top picks for heating, cooling & air quality
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LIMITED TIME FINANCING
0% FOR 25 MONTHS
Financing On New System Installs
Limited-time 0% interest for 25 months on qualifying installations of $2,500+. No money down, no prepayment penalty. Subject to credit approval.
Exp. Limited Time
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$500 OFF
Furnace Installation
Save $500 on a new high-efficiency furnace installation with our 10-year labor warranty.
Exp. December 31, 2026