home+ — Homets Air and Heat
    24/7 Emergency(516) 259-1191
    5.0(66 reviews)
    90-minute response guarantee

    24/7 Emergency Water Heater Failure Repair

    No Hot Water? Leaking Tank? Total Shutdown? We Fix It—Fast. A failed water heater disrupts your entire home instantly. If the tank is leaking, the problem becomes dangerous in minutes.

    24/7 Emergency Service Available
    90 minutes response time · 24/7/365 - All of Nassau County
    Emergency? Call Now

    Most Common Causes of Water Heater Emergencies

    Ignition or burner failure (gas units)

    Typical emergency triggers include faulty thermocouple, clogged burner, gas valve failure, ignition board malfunction, or flame sensor issues. Gas systems shut down automatically when unsafe. This requires immediate professional attention to restore hot water safely.

    Broken heating elements (electric units)

    Symptoms include no hot water, lukewarm water, breaker trips, or rotten egg smell from overheating water. We replace elements same visit. Electric element failures can cause complete loss of hot water and require immediate repair.

    Leaking tank

    This is the most urgent issue. Caused by corrosion, internal tank rupture, overheating, excessive pressure, or failed anode rod. If your tank is leaking, it usually must be replaced immediately. Leaks can cause extensive water damage in minutes.

    Temperature and pressure relief valve failure

    When a TPR valve opens under pressure, your tank is at risk of rupture, explosion, or severe damage. Do not attempt to close the valve yourself. This is a serious hazard that requires immediate professional intervention.

    Sediment buildup causing overheating

    Over time, sediment hardens and causes overheating, loud banging sounds, element or burner failure, water discoloration, or tank damage. Sediment is the #1 cause of tank failure after age. Regular flushing can prevent this emergency.

    Control board or thermostat failure

    Modern water heaters rely on multiple safety controls. When one fails, the entire system shuts down. Control board failures can cause complete loss of hot water and require professional diagnosis and repair.

    Frozen water heater or piping

    When temperatures drop, units installed in cold areas freeze fast. Frozen lines can rupture or shut the unit down. This is especially common in garages, unheated basements, or during extreme cold weather.

    Gas supply problems

    A gas interruption or safety shutoff stops your hot water immediately. This must be handled by a licensed technician. Gas supply issues can be dangerous and require professional diagnosis and repair.

    Current Offers

    Deals & Savings

    View All
    EMERGENCY
    $50 OFF

    Emergency Service Fee

    Save $50 on any after-hours emergency HVAC service call. Available 24/7 across Nassau County.

    Always Available
    NEW CUSTOMERS
    $100 OFF

    First Repair Service

    New customers save $100 on any HVAC repair. Diagnostic is $199, credited toward the repair.

    Always Available
    MILITARY / FIRST RESPONDER
    10% OFF

    Military & First Responder

    Thank you for your service — 10% discount applies to any repair or installation service.

    Always Available

    A Failed Water Heater Disrupts Your Entire Home Instantly

    A failed water heater disrupts your entire home instantly. No hot water for showers, laundry, dishes, or sanitization. If the tank is leaking, the problem becomes dangerous in minutes—water damage, electrical hazards, or even tank rupture. Our 24/7 Emergency Water Heater Failure Repair provides 90-minute response guarantee, same fair price day or night, fully stocked service trucks, licensed and insured technicians, and service for gas, electric, tankless, and hybrid units. Water heater emergencies don't wait for convenient times—they happen at night, on weekends, and during holidays. That's why we're available 24/7 with the same fair pricing, no overtime fees. Whether your water heater is leaking, has burst, produces no hot water, or is making dangerous noises, our experienced technicians can quickly assess the situation, stop water damage, and restore function. We carry common water heater parts on our service trucks and can often complete emergency repairs on the first visit. Don't let a water heater failure turn into a home disaster—call us immediately.

    What Counts as a Water Heater Emergency

    No hot water at all (failed heating element, ignition failure, gas valve malfunction, faulty thermostat, control board failure)
    Leaking or flooding tank (can cause mold growth, floor damage, electrical hazards, tank rupture)
    Water heater making loud banging or explosive noises (kettling sound from steam bubbles under sediment)
    Burning smell or signs of electrical damage (electric units often fail due to shorts, wiring issues, or overheating elements)
    Gas water heater not igniting or shutting off (flame sensor issues, gas supply problems, thermocouple failure, clogged burner)
    Pressure relief valve discharging water (pressure dangerously high, tank overheating, thermostat stuck on, internal failure)
    Frozen pipes or water heater freeze (in winter, water heaters in garages or unheated areas can freeze and shut down)
    24/7 emergency availability
    90-minute response guarantee
    Same fair price day or night

    Why Choose Homets Air & Heat

    90-minute emergency response - we arrive fast when your water heater fails
    Licensed, insured, certified - experts in electric, gas, and tankless units
    Same-day restoration of hot water - most emergencies fixed within 1-2 hours
    No overtime or weekend fees - same fair price day or night
    Fully stocked emergency trucks - heating elements, thermostats, pressure valves, flame sensors, thermocouples, ignitors, gas valves, control boards
    Water damage prevention - immediate shutoff and assessment to protect your home
    Replacement if needed - we offer same-day replacement for gas, electric, tankless, and hybrid units
    Upfront pricing with no surprises - you know the cost before we start
    Trusted in Nassau County - serving homeowners 24/7/365
    Safety first - we ensure your system is safe to operate before leaving

    Our Simple Process

    From call to comfort in 7 easy steps

    1

    Emergency Call & Immediate Dispatch

    We answer 24/7—nights, weekends, holidays. You tell us your symptoms, and we dispatch the nearest available technician. Arrival time: under 90 minutes. No call centers, no voicemail black holes—we answer live and dispatch immediately.

    2

    Safety & Damage Assessment

    Before any repair, we perform gas leak check, electrical inspection, water leak evaluation, pressure testing, temperature control inspection, and freeze risk assessment. This protects you and your home. Your family's safety is the priority.

    3

    Full Water Heater Diagnostic

    We check all major points, including ignition system, heating elements, gas valve, burner assembly, control board, thermostat, pressure valve, tank condition, anode rod, water flow and sediment levels, and electrical supply. Fast diagnosis equals fast repair.

    4

    On-the-Spot Repair

    Our trucks carry parts for all major brands: heating elements, thermostats, pressure valves, flame sensors, thermocouples, ignitors, gas valves, control boards, and wiring components. We fix most emergencies within 1–2 hours using parts from our stocked trucks.

    5

    Water Damage Prevention

    If your tank is leaking, we shut off water supply, drain the tank, protect surrounding areas, identify cause of leak, and recommend repair or replacement. We prevent costly structural damage and protect your home from flooding.

    6

    Replacement If Needed

    If your tank is ruptured or unsafe, we offer same-day replacement. We install gas water heaters, electric water heaters, 40–80 gallon tanks, tankless water heaters, and high-efficiency hybrid units. Financing available.

    7

    Restart & Performance Testing

    We verify water temperature stability, burner/element performance, gas safety, electrical connections, pressure regulation, and leak-free operation. Your system must pass safety checks before we leave. We don't leave until hot water is restored.

    Why Choose Homets Air & Heat

    90-Minute Emergency Response

    We guarantee arrival within 90 minutes anywhere in Nassau County, 24/7/365. Every minute counts when your water heater is leaking or failed. We respond immediately to prevent water damage.

    Licensed, Insured, Certified Technicians

    Our technicians are fully licensed, insured, and certified experts in electric, gas, and tankless units. We handle all types of water heater emergencies safely and professionally.

    Same-Day Restoration of Hot Water

    Most emergencies fixed within 1–2 hours using parts from our stocked trucks. If replacement is needed, we can install a new water heater the same day to restore your hot water quickly.

    No Overtime or Weekend Fees

    Same fair rate day or night, weekends and holidays. Water heater emergencies don't wait for convenient times—we don't charge extra for responding when you need us most.

    Fully Stocked Emergency Trucks

    Our service trucks carry extensive parts inventory: heating elements, thermostats, pressure valves, flame sensors, thermocouples, ignitors, gas valves, control boards, and wiring components. Most repairs completed on first visit.

    Water Damage Prevention

    We immediately shut off water supply and assess damage. Our quick response can save you thousands in water damage repair costs. We protect your home from flooding and structural damage.

    Transparent Pricing

    No fees. No surprises. Just honest service.

    Standard Emergency Repair

    $250-$850

    Most common water heater emergency repairs

    • Element replacement
    • Thermostat replacement
    • Burner repair
    • Control reset
    • Pressure valve replacement
    • Ignition repair
    • Parts and labor included
    • 90-day warranty
    Get Free Quote

    Major Water Heater Emergency Repair / Replacement

    $850-$3,500+

    For serious failures requiring major component replacement or full unit replacement

    • Tank replacement
    • Gas valve replacement
    • Severe sediment removal
    • Tankless system failure
    • Full electrical rebuild
    • Same-day replacement available
    • Financing available
    Get Free Quote

    Emergency diagnostic fee ($199) is credited toward repair or replacement. Final pricing depends on the specific issue and whether repair or replacement is needed. We provide exact quotes before starting work. Same rate 24/7—no overtime fees. Financing available for replacements.

    Flexible Financing Available

    Synchrony Bank

    Don't let budget concerns delay your comfort. We offer flexible financing options through Synchrony Bank to make upgrading your system affordable with low monthly payments.

    Quick approval
    0% interest options
    Flexible terms

    Save with Home+ Membership

    Starting at $24.99/month — 2 annual tune-ups, 10% off all services, and priority scheduling.

    No ContractsCancel Anytime
    View Home+ Plans

    Own a Commercial Property?

    Business+ plans start at $499/year — includes 2 rtu tune-ups, 10% off all services, and priority scheduling.

    No ContractsSatisfaction Guarantee
    View Business+ Plans

    What Our Customers Say

    Real reviews from real homeowners in Nassau County

    Selected from 66+ verified Google reviews

    "Our water heater started leaking at 11 PM on a Sunday. Called immediately and they had someone here within an hour. They shut off the water, assessed the damage, and replaced the unit the next day. Prevented major water damage. Excellent emergency service!"

    KM
    Karen Mitchell
    Garden City, NY
    2024-03
    Water Heater Failure Emergency

    "Our water heater burst and was flooding our basement. They arrived quickly, shut off the water, and replaced the unit the same day. Their fast response saved us from extensive water damage. Very professional and efficient."

    RC
    Richard Chen
    Hempstead, NY
    2024-02
    Water Heater Burst Emergency

    "Lost all hot water on a freezing morning. They diagnosed a failed heating element, replaced it, and we had hot water within two hours. Great service and fair pricing."

    DW
    Deborah Williams
    Mineola, NY
    2024-01
    No Hot Water Emergency

    "Our water heater was making loud banging noises and we were worried it would burst. They came out immediately, determined it needed replacement, and installed a new one the same day. Peace of mind restored!"

    MJ
    Mark Johnson
    Westbury, NY
    2024-02
    Water Heater Replacement Emergency

    We Service and Replace All Major Water Heater Brands

    Factory-trained technicians for all major HVAC manufacturers

    Trane logo
    TraneThe Apple of HVACFactory Authorized
    Carrier logo
    CarrierThe OG of Air ConditioningFactory Authorized
    Lennox logo
    LennoxPremium High-EfficiencyFactory Authorized
    American Standard logo
    American StandardTrane's Smarter TwinPreferred Partner
    Rheem logo
    RheemReliable & Drama-FreePreferred Partner
    Bryant logo
    BryantCarrier's Quieter SiblingCertified
    Goodman logo
    GoodmanHonest ValueCertified
    Ruud logo
    RuudRheem's Reliable TwinCertified
    Mitsubishi Electric logo
    Mitsubishi ElectricGold Standard for DuctlessFactory Authorized
    Daikin logo
    DaikinWorld's Largest HVAC ManufacturerFactory Authorized
    Bosch logo
    BoschGerman Engineering ExcellencePreferred Partner
    LG logo
    LGSurprisingly LegitPreferred Partner

    Don't see your brand? We service all major manufacturers! Call us to confirm.

    Frequently Asked Questions

    Get answers to common questions about our services

    Can you repair my water heater the same visit?

    In most cases, yes. We carry common parts on our trucks including heating elements, thermostats, pressure valves, flame sensors, thermocouples, ignitors, gas valves, and control boards. Most emergencies are fixed within 1–2 hours.

    What if my water heater is leaking?

    A leaking tank usually needs immediate replacement. Leaks can start small but quickly escalate, causing significant water damage to floors, walls, and belongings. We immediately shut off water supply, drain the tank, and assess the situation. If the tank is leaking, it usually must be replaced immediately.

    Is it safe to relight my own pilot light?

    If your water heater shut down due to safety issues, do not attempt DIY ignition. Gas systems shut down automatically when unsafe, and attempting to relight without fixing the underlying problem can be dangerous. Call us for professional service.

    Why does my water heater keep shutting off?

    This often indicates overheating, ignition failure, or a dangerous pressure issue. Common causes include faulty thermocouple, clogged burner, gas valve failure, ignition board malfunction, or flame sensor issues. We diagnose and repair the root cause.

    Do you service tankless systems?

    Yes—all major brands. We service and repair tankless water heaters from Navien, Rinnai, Takagi, Noritz, Bosch, and other manufacturers. Tankless systems can experience unique failures that require specialized expertise.

    Can freezing weather damage my water heater?

    Absolutely. Units in unheated spaces can freeze and rupture. When temperatures drop, units installed in garages, unheated basements, or cold areas freeze fast. Frozen lines can rupture or shut the unit down. If you see frost, ice, leaks, or flooding—call immediately.

    What causes water heater tanks to burst?

    Tank bursts are usually caused by excessive pressure from overheating, sediment buildup, or corrosion weakening the tank. The loud banging or explosive noises (kettling) come from steam bubbles under sediment and can cause tank deformation or rupture. Regular [maintenance](/water-heater-flush) can help prevent these failures.

    Do you charge extra for emergency water heater service at night?

    No, we charge the same fair rate regardless of when you call. There are no overtime fees, weekend surcharges, or holiday premiums. Your emergency shouldn't cost more. Same fair price day or night.

    Love Our Service? Share Your Experience!

    Help other Nassau County homeowners by leaving a quick Google review. Your feedback helps us serve you better!

    5 stars • 66 reviews

    Most Requested Services

    Our homeowners' top picks for heating, cooling & air quality

    additional

    Water Heater Flush

    Learn More
    emergency

    Complete System Failure

    Learn More
    emergency

    No Heat Emergency

    Learn More
    emergency

    Frozen Pipes

    Learn More
    heating

    Boiler Repair

    Learn More
    emergency

    Carbon Monoxide Emergency

    Learn More
    emergency

    Furnace Won't Start

    Learn More
    additional

    Water Heater Flush

    Learn More

    Browse Other HVAC Services

    Heating

    Furnaces & Boilers

    Cooling

    AC & Mini-Splits

    Air Quality

    Purifiers & Filters

    Additional

    Pest & Sealing

    View All HVAC Services

    Explore More HVAC Resources

    In-depth guides, brand comparisons, and local service pages to help you make the right decision.

    Don't Wait — Water Heater Failures Get Worse Fast

    A failed or leaking water heater can cause thousands in damage if ignored. Call us now—we'll be there within 90 minutes. Reliable. Fast. Safe.

    Call Emergency Service Now
    Ready to Get Started?
    Same-day service available • 24/7 Emergency Response