Home+ Air & Heat
Warranties & Guarantees
Protected Service100% Satisfaction Guaranteed
- Repair Warranty
- 30–90 Day
- Installation Warranty
- 1 Year
- Years Parts Coverage
- 10+
- Brands Supported
- 12
- Fully Insured
- EPA 608 Certified
- No Fees
- Written Warranties
Warranty Coverage Options
Multiple layers of protection to ensure your HVAC investment is covered
-
30- to 90-Day Repair Warranty
Repairs
Repairs carry 30 to 90 days of labor coverage, depending on the repair. Manufacturer parts warranties are separate. -
1-Year Installation Warranty
New Installations
Complete HVAC system installations include a comprehensive 1-year labor warranty covering all installation work and commissioning. -
Manufacturer's Warranty
Parts & Equipment
All equipment and parts are backed by the manufacturer's warranty, typically ranging from 5 to 10+ years depending on the product and registration.
Warranty by Service Type
See exactly what's covered for each type of service we provide
| Service | Labor Warranty | Parts Warranty | Notes |
|---|---|---|---|
| Standard Repair | 30 to 90 Days | Manufacturer's warranty | Labor term depends on the repair |
| AC Tune-Up | 30-day no-breakdown guarantee | — | Applies when the recommended repairs are completed |
| Furnace Tune-Up | 30-day no-breakdown guarantee | — | Applies when the recommended repairs are completed |
| New AC Installation | 1 Year | 5-10 Years | Parts warranty varies by manufacturer and registration |
| New Furnace Installation | 1 Year | 10-20 Years | Heat exchanger: lifetime warranty on select models |
| Ductwork Installation | 1 Year | — | Covers all duct connections and sealing |
| Home+ Members | Same as above | Priority | 10% off all repairs + priority scheduling |
Manufacturer Warranties We Honor
We service and install equipment from all major HVAC brands
Trane
Mitsubishi ElectricBosch
CarrierLennox
American Standard
Rheem
Bryant
Goodman
Ruud
Daikin
LG
Don't see your brand? We service all manufacturers. Call us (516) 259-1191 to confirm.
Typical Manufacturer Coverage
- Parts Warranty:
- 5-10 years on major components
- Unit Replacement:
- 1-2 years for major failures
- Registration Required:
- Within 60-90 days (we handle it!)
- Pro Installation:
- Required by all manufacturers
What's Covered vs. What's Not
Understanding your warranty coverage helps set proper expectations
What's Covered
- Defects in workmanship and installation
- Labor costs for covered repairs
- Return visits for the same issue
- System performance issues related to installation
- Proper operation of installed components
- Adjustments and recalibration
What's Not Covered
- Normal wear and tear
- Damage from improper use or neglect
- Modifications by unauthorized technicians
- Damage from power surges or electrical issues
- Cosmetic damage or discoloration
- Issues caused by lack of maintenance
How to Make a Warranty Claim
If you need to use your warranty, the process is quick and hassle-free
-
1.Contact Us
Call us at (516) 259-1191 or email to report the issue and reference your original service -
2.Verification
We'll verify your warranty coverage and schedule a service visit to diagnose the problem -
3.Repair or Replace
If the issue is covered, we'll repair or replace the defective work or parts at no charge -
4.Documentation
We'll document the warranty service and update your service records for future reference
Pro Tip: Keep your original invoice and warranty documentation in a safe place. You'll need this information to make warranty claims.
Keep Warranties Valid. Get Priority Care.
Save $548+ Annually
Regular maintenance is required by most manufacturers to keep warranties valid. Home+ members never miss a tune-up and save on every repair.
Maximize Warranty Protection
- 2 Annual Tune-Ups
- Waived $199 Diagnostic
- 10% Off All Repairs
- Priority Scheduling
Year 1 paid up front as $143.88
$11.99/mo
Renews at $29/mo or $299/year
Save $548+
vs. booking tune-ups & diagnostics separately
- Furnace Tune-Up$299 value
- AC Tune-Up$299 value
- 10% Off All RepairsYear-round
- Waived $199 DiagnosticWith repair
- Priority SchedulingSkip the line
No long-term contracts · Cancel anytime after Year 1
Register Your Warranty
Recently had a new HVAC system installed by Home+? Register your warranty below to activate your coverage and claim your complimentary 1-year Home+ membership.
1 Year Home+ Comfort Plan with Every Installation
Questions About Our Warranties?
Our team is here to explain our warranty coverage and answer any questions. Contact us today for more information.
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