Warranties &Guarantees
We stand behind every job with comprehensive warranties. Your satisfaction and peace of mind are our top priorities.
Warranty Coverage Options
Multiple layers of protection to ensure your HVAC investment is covered
90-Day Labor Warranty
Every repair service includes a 90-day warranty on our workmanship. If you experience issues with our work within this period, we'll fix it at no additional charge.
1-Year Installation Warranty
Complete HVAC system installations include a comprehensive 1-year labor warranty covering all installation work and commissioning.
Manufacturer's Warranty
All equipment and parts are backed by the manufacturer's warranty, typically ranging from 5 to 10+ years depending on the product and registration.
Extended Warranty Options
Purchase extended warranty protection for added peace of mind, covering both parts and labor beyond standard manufacturer warranties.
Warranty by Service Type
See exactly what's covered for each type of service we provide
| Service | Labor Warranty | Parts Warranty | Notes |
|---|---|---|---|
| Diagnostic Service | 30 Days | — | Diagnostic fee credited toward repair |
| Standard Repair | 90 Days | 1 Year | Parts warranty may vary by manufacturer |
| AC Tune-Up | 30 Days | — | Covers workmanship on maintenance performed |
| Furnace Tune-Up | 30 Days | — | Covers workmanship on maintenance performed |
| New AC Installation | 1 Year | 5-10 Years | Extended warranties available |
| New Furnace Installation | 1 Year | 10-20 Years | Heat exchanger: lifetime warranty on select models |
| Ductwork Installation | 1 Year | — | Covers all duct connections and sealing |
| Home+ Members | Extended | Priority | 10% off all repairs + priority scheduling |
Manufacturer Warranties We Honor
We're authorized to service and install equipment from all major HVAC brands
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Don't see your brand? We service all manufacturers. Call us to confirm.
Typical Manufacturer Coverage
What's Covered vs. What's Not
Understanding your warranty coverage helps set proper expectations
What's Covered
- Defects in workmanship and installation
- Labor costs for covered repairs
- Return visits for the same issue
- System performance issues related to installation
- Proper operation of installed components
- Adjustments and recalibration
What's Not Covered
- Normal wear and tear
- Damage from improper use or neglect
- Modifications by unauthorized technicians
- Damage from power surges or electrical issues
- Cosmetic damage or discoloration
- Issues caused by lack of maintenance
How to Make a Warranty Claim
If you need to use your warranty, the process is quick and hassle-free
Contact Us
Call us at (516) 259-1191 or email to report the issue and reference your original service
Verification
We'll verify your warranty coverage and schedule a service visit to diagnose the problem
Repair or Replace
If the issue is covered, we'll repair or replace the defective work or parts at no charge
Documentation
We'll document the warranty service and update your service records for future reference
💡 Pro Tip: Keep your original invoice and warranty documentation in a safe place. You'll need this information to make warranty claims.
Keep Warranties Valid. Get Priority Care.
Regular maintenance is required by most manufacturers to keep warranties valid. Home+ members never miss a tune-up and save on every repair.
Annual Plan
Just $25/month
vs. booking tune-ups & diagnostics separately
Register Your Warranty
Recently had a new HVAC system installed by Homets? Register your warranty below to activate your coverage and claim your complimentary 1-year Home+ membership.
1 Year Home+ Comfort Plan with Every Installation
Questions About Our Warranties?
Our team is here to explain our warranty coverage and answer any questions. Contact us today for more information.